Terms and Conditions

Online ordering from Vevoke is subject to the following Terms and Conditions

Client Liability
i. Risk passes to you, the Client, upon delivery of goods. All consumable goods shall remain the property of Vevoke until all debts due to Vevoke by the Client are paid in full, and the Client acknowledges it holds all such goods as bailee for Vevoke until all such debts are paid.
ii. If the Client fails to pay any debt due to Vevoke by the date indicated for payment on the invoice, Vevoke may retake possession of Goods. All costs of such repossession of Goods by Vevoke will be payable by the Client. Such rights shall be without prejudice to Vevoke’s right to claim damages from the Client for breach of contract.
iii. The Client irrevocably authorizes Vevoke and/or its servants and agents, to enter upon the Client’s premises without notice at any time, for the purposes of examination or recovery of its dispensing equipment or other goods.

Prices & Delivery Charges 
All of the prices quoted are in the local currency of the registered client and exclude GST. All prices are correct at the time of listing. Prices are subject to change without notice. We endeavour to process all orders within three (3) working days however delays may be experienced during periods of heavy demand. We are not responsible for items lost or misdirected by Australian or overseas postal services, however all orders are shipped by Australia Post with tracking services. All prices exclude freight, which will be added to your invoice at the time of order fulfilment.

Payment 
First orders are subject to payment in advance of shipping – a pro forma invoice will be emailed for payment by cheque, eft or credit card (MasterCard and VISA). Approved account clients are on 30 day terms.  Please allow time for processing of payments before goods are shipped. We reserve the right to withhold supply of goods if payment terms have not been met.

Stock 
We endeavour to keep stock of all items listed. Unforeseen supply problems or unexpected demand may occasionally result in stock being unavailable and this will be detailed on the shopping cart at checkout. Some items may move to out of stock between placement of web orders and fulfilment and these will be placed on back order unless otherwise specified at time of ordering. Back orders valued at over AUD$35 or NZD$50 are filled.

Freight charges 
While we strive to keep freight costs to a minimum there are some unavoidable charges relating to larger backorders. All carriers impose a basic cost on shipping goods which we absorb in the case of back orders, however there is also a charge by weight. This charge would be incurred whether the goods are sent with the initial order or as a back order and are not an additional freight charge imposed by us , for example a back order of 5kgs removes 5kgs of weight charge from the initial order and the balance of that charge is incurred on the dispatch of the back order.

Refunds 
Vevoke does not provide refunds for items delivered. Additionally, payments cannot be cancelled after goods have been dispatched. Handling and service charges may be applied at our discretion for cancelled orders. If there is a problem with your order please contact our customer service team on Australia +612 9882 2278

Exchanges 
We do all we can to ensure that orders are correct and arrive in good condition. However, if you are not sent the items you ordered, or if the items arrive damaged, please contact our customer service team immediately on Australia +612 9882 2278

Security 
Your credit card details are not stored on our servers.

Additional web site terms and conditions of use 
By accessing Vevoke.com you agree to the following terms. If you do not agree to the following terms, please do not use the site.

Any rights not expressly granted herein are reserved. Reproduction, transfer, distribution or storage of part or all of the contents in any form without the prior written permission of Vevoke is prohibited except in accordance with the following terms. Vevoke consents to you browsing Vevoke.com on your computer or printing copies of extracts from these pages for your personal use only and not for redistribution unless consented to in writing by Vevoke. Individual documents on our website may be subject to additional terms indicated in those documents.

The use of this site and the content therein, is permitted to retail clients of Vevoke only. The use of press releases and other documents classified as public is permitted in public communications if the source for the information has been stated.

This site and the contents herein are provided as a convenience to you. The contents of Vevoke.com are provided on “as is” and “as available” basis. Vevoke does not warrant that its Web pages will be uninterrupted or error-free. Vevoke reserves the right to revise the pages or withdraw access to them at any time. No warranty of any kind, either express or implied, including but not limited to warranties of title or non-infringement or implied warranties of merchantability or fitness for a particular purpose, is made in relation to the availability, accuracy, reliability or content of these pages. Vevoke shall not be liable for any direct, indirect, incidental, special or consequential damages, lost profits or for business interruption arising out of the use of or inability to use this service. some jurisdictions do not allow exclusion of certain warranties or limitations of liability, so the above limitations or exclusions may not apply to you. the liability of vevoke would in such case be limited to the greatest extent permitted by law.

For your easy accessibility Vevoke.com may include links to sites on the Internet that are owned or operated by third parties. By linking to such third-party site, you shall review and agree to that site’s rules of use before using such site. You also agree that Vevoke has no control over the content of that site and cannot assume any responsibility for material created or published by such third-party sites. In addition, a link to a non-Vevoke sites does not imply that Vevoke endorses the site or the products or services referenced in such third party site.

By submitting material to any of our servers, for example, by e-mail or via Vevoke.com, you agree that: (a) the material will not contain any item that is unlawful or otherwise unfit for publication; (b) you will use reasonable efforts to scan and remove any viruses or other contaminating or destructive features before submitting any material; and (c) you own the material or have the unlimited right to provide it to us and Vevoke may publish the material free of charge and/or incorporate it or any concepts described in it in our products without accountability or liability (d) you agree not to take action against us in relation to material that you submit and you agree to indemnify us if any third party takes action against us in relation to the material you submit.

Vevoke is a registered trademark of Vevoke Pty Ltd. Vevoke product names are either trademarks or registered trademarks of Vevoke Pty Ltd. Other product and company names mentioned herein may be trademarks or trade names of their respective owners. Your access to this site should not be construed as granting, by implication, estoppels or otherwise, any license or right to use any marks appearing on the site without the prior written consent of Vevoke Pty Ltd or the third party owner thereof. 

  • VEVOKE
  • Head office
    Level 1, 32-34 Dickson Avenue,
    Artarmon,
    NSW Australia 2064,
    Post
    PO Box 454,
    Willoughby
    NSW Australia 2068
    +61 (0)2 9882 2278
    info@vevoke.com